| Toll
free phone numbers are ideal for those who are looking to
encourage caller response of any kind, be it for Helpline
enquiries, fundraising or responses to advertising and promotional
activity. In the past 0808 or 0800
free phone numbers were expensive, but not any more. They
are now very easy to set up. First you decide upon a service
provider. Simply tell them what landline number you would
like to take your free phone calls on, and they set it up
for you. Just take a look what a 0800 / 0808 number could
do for you. |
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- A
free phone number attracts more enquiries.
- Enhances
the company's image with callers, showing that it really
cares for its customers.
- Gives
you an edge over competitors who do not have a free phone
number.
- Research
indicates up to 85% of customers will use a free phone
number in preference to paying for a call.
- By
using these numbers, helplines can more easily receive
statistics on type and number of calls received.
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In
short this is a great opportunity to raise your company profile
and increase the level of your services. |
| Why
0808 .. |
| 0808
free phone numbers are a great low-cost alternative to
0800 numbers and are ideal for small businesses. By using
an 0808 numbers callers have no preconceptions about the size
or location of your business. Before long, no company offering
products and services to the general public will be able to
afford to be without a free phone number. Raise the profile
of your business. Increase customer access to your company,
sell your products nationally. Maximise selling opportunities
to generate new revenue. Strengthen loyalty by enabling improved
customer service. |
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| If
you want to decrease returns by as much as 50%, use a free
phone number on product literature. This encourages customers
to call in and resolve difficulties with a trained expert.
Fund-raising organisations have increased their response approximately
25% by adding that free phone number in commercials, print
ads or direct mail pieces which previously used only addresses.
Take your number with you when relocating thus ensuring no
loss of business and that you stay in control of your clients. |
| Why
0845 .. |
These
are offering a proven way of increasing business and developing
customer loyalty. Your customers are required to show some
commitment by paying a local call rate from anywhere in the
UK. This excellent service allows you to have a 0845
local rate number where you do not pay any call charges
every time someone calls you. |
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- Your
customers call you at local rate from anywhere in the
UK.
- You
get a better response from your advertising - potentially
by as much as 50%.
- To
show you are committed to customer care and they enhance
your professional image.
- You
can relocate your business without having to change your
phone number.
- You
can market your company nationally, or in areas in which
you have no physical presence, whilst maintaining a local
identity.
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| Why
0870 .. |
| The
new 0870 number is already being used by major corporations
and many small and medium sized businesses. They create the
perception of a national company and allow you to market in
areas where you have no physical presence. Gives customers
fast access to your business via an easily remembered number.
You can run your operations anywhere in the UK - if you move,
the number stays the same. |
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0870
national rate numbers allow businesses to streamline and
reduce communication costs as only one telephone number needs
to be communicated nationally. As the number is portable,
there is no need to change your telephone number if your business
moves. The caller pays the standard national rate wherever
you relocate in the UK. 0870 numbers are commonly used to
front services such as claim lines, information lines, breakdown
lines or services. |
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